Salesforce Technical Support

The team at CodeSWAT knows everything there is to know about Salesforce and is highly qualified to support your ecosystem.

Salesforce Support Package
Administrator support
Administrator Support
Go-to support for internal Salesforce system administrators
User support
Salesforce User Support
Training and support for Salesforce business users
Developer support
Salesforce Developer Support
Ongoing access to Salesforce development expertise
Enhancements
Salesforce Enhancements
Rapid implementation of Salesforce functional changes
New releases
New Releases
Implementation of new features from each Salesforce release
Data quality
Data Quality Support
Maintenance and improvements to your Salesforce data
Benefits
  1. 1. Certified System Administrator for help-desk support and/or additional functionality
  2. 2. Better rates with extra discounts for bulk purchase in advance
  3. 3. Fast assistance for support tickets
  4. 4. Consistent workflow without the need to distract employees from important projects and daily tasks
1
certified system administrator
2
Better rates
3
Fast assistance
4
Consistent workflow

Our Salesforce Support Packages are available in 4 variants as to provide choice, flexibility and competitive pricing.

basic
40 hours
Ticket system
4 hours
(within working hours)
standard
80 hours
Ticket system
3 hours
(within working hours)
enhanced
120 hours
Ticket system
2 hours
(within working hours)
premium
Full Time
Ticket system
1 hour
(within working hours)

Our commitment

  • Guaranteed resources
  • Initial response within 4 business hours
  • Email/Phone/Online Support
  • Direct support for administrators & users
  • System stability maintenance

Industry experience

  • Manufacturing
  • Health
  • Transportation
  • Real Estate
  • Finance
  • Hospitality
  • Non-profit Organizations
  • Retail and Distribution
  • Entertainment
  • Telecom
  • Insurance
  • Education

Clients

Improving the processes since 2009